Last Updated: September 2022
Privacy, accountability and security: these are the guiding principles of everything we do here at Lone Star Registered Agent. We maintain your trust by never selling or remarketing your private data, and by doing all we can to keep your information secure.
Data Privacy Legislation in the State of Texas
Like many states, Texas has been taking small steps towards strengthening its privacy laws in order to better protect consumer data online. The latest bill to be signed into law, House Bill 4390, includes important updates to the breach notification requirements outlined in the Texas Identity Theft Protection and Enforcement Act. Companies must now notify consumers within 60 days of a breach occurring, and the breach must be reported to the Attorney General if it impacts more than 250 Texas residents. HB 4390 also created the Texas Privacy Protection Advisory Council, tasked with researching how our state can better protect the confidential information of its residents. In September 2020, the Council published a preliminary report of their findings, and new legislation may follow soon.
Lone Star Registered Agent firmly upholds the privacy laws of our great state. But we also go a few steps further to protect your confidential information. These steps include never selling client data to marketers, limiting data sharing to strictly essential purposes (such as providing our services), and regularly stress-testing our online systems to ensure they can withstand cyber threats.
How We Approach Information & Data Security
Providing our Texas registered agent and business formation services requires us to collect some details about our clients and their businesses. However, we realize that this information is sensitive, and we do everything we can to keep it secure.
Personal information collected by the site is stored in operating environments that are not available to the public. Our security procedures mean that we may occasionally request proof of identity before we disclose your personal information to you. In certain telephone and in person transactions, we may ask for certain client identifiers or other information to verify your identity before conducting the transactions you have requested.
Please understand that while we try our best to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
We periodically review our security procedures to consider appropriate technology and methods to secure information.
How Long We Retain Information
We will retain your information for as long as needed to provide you Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We also may maintain some or all of this information in our archives even after it has been removed from the site.
The Categories of Information We Collect
The types or categories of information we may collect about you include the following:
- Identifying Information: This category includes information such as name, address, telephone number, email address, banking information, credit card and debit card number, social security number, Federal Tax Identification number, account numbers, user name, Internet Protocol address (“IP address”) and other online identifiers.
- Commercial Information: This category includes information such as legal entity name, business entity or filing, registered agent, officers, directors, managers or members of an entity, communications contact, other business related information, Services purchased, and other purchasing or consuming histories or tendencies.
- Internet Information: This category includes information such as your internet browser, browsing history on our website, search history on our website, information about the device you are using to access our website, and information regarding your interaction with our website or advertisements. We may also collect information about visitors to our website such as browser settings, operating systems, referring/exit pages and clickstream data.
- Audio Information: If you interact with our customer service personnel, we may record the phone call or retain the email string for quality assurance purposes.
How We Use That Information
We use information we collect to help us personalize and continually improve your experience at texasregisteredagents.com. We may also use the information in the following ways:
- Analytics: We collect information for use in performing various types of analytics. For example, we use information to analyze how visitors interact with our website, where visitors to our website arrive from and exit to, pages visited, links clicked, text entered and mouse movements to understand site usage, to detect fraud and potential threats and improve our services.
- Fulfilling legal and compliance obligations: We collect information in order to fulfill our legal obligations. Examples of this may include satisfying regulatory screening requirements in connection with entity formations, responding to subpoenas and other legal requests for information, and maintaining records as required in our role as Registered Agent. We may also collect information for the purpose of detecting fraud or other suspicious activity.
- Provide Services to you: We collect information to send you email or postal mail, perform tasks required to complete a purchase transaction, provide customer support, or provide other types of customer relationship management and fulfillment. We may also use your information to optimize or improve our Services and operations, for example training and quality assurance.
Where We Get That Information
Related Entities: We may collect information about you from another party. For example, if you are a member or manager of a Texas limited liability company that is formed through texasregisteredagents.com, we may be given information about you in order to complete the formation with the state.
Service Providers: We may collect information about you from our service providers. Service providers are entities that we have contracted with to provide us with services to help fulfill our business needs.
Business Partners and Affiliates: We may collect information about you from our business partners and affiliates. For example, we may receive information that you are interested in a Service that we offer.
Publicly Available Information: We may collect information related to you from publicly available sources of information, including government records. For example, we may collect information about whether your legal entity is in good standing with a certain State if you hire Lone Star Registered Agent to register your foreign LLC in the State of Texas.
How We Share That Information
- Service Providers: We may share personal information with agents, affiliates, partners or other third parties that perform functions on our behalf, such as analytics, credit card processing, advertising measurement, etc. These entities have access to the personal information needed to perform their functions and are obligated to maintain the confidentiality and security of that personal information. Service providers are not authorized to use the information we share with them for any purpose other than providing services to us or to you.
- Required by Law: We may disclose information as required by law, such as in response to a subpoena, a lawful request by a public authority, including to meet national security or law enforcement requirements, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.
Cookies and Other Tracing Technologies
- Cookies: Our website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
If you register an account with us, a cookie allows us to recall your specific information on subsequent visits. This facilitates the process of recalling your personal information so that when you return to our website, the information you previously provided can be easily retrieved.
Most web browsers automatically accept cookies, but you can typically modify your browser settings to decline cookies if you want to. If you choose not to allow cookies, this may impact your ability to log into your account or experience the full interactive features of our Services.
- Web Beacons: We also employ a technology called web beacons or “clear gifs” that help us track referrals from our partners and affiliates and better manage content on our website. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track online movements of web users.
This site is intended for use in the United States of America. We attempt to protect the personal information of all users of our site and we attempt to comply with local data protection laws to the extent they apply to our Services, but our site is targeted to United States citizens and our policies are directed at compliance with those laws.
Non U.S. Users
We do not, and will not, sell your information to third parties.
California law allows California residents to submit a verifiable request for us to provide them with certain information including:
- specific pieces and categories of personal information that we have collected about them;
- the categories of sources for that information;
- the business or commercial purposes for collecting their information; and
- the categories of third parties with which their information is shared.
California residents also have the right to submit a request for deletion of their information under certain circumstances. This is not an absolute right, and we may decline to delete information when retention is allowed by law, for example, when we have an on-going business relationship with the person, we have a continued need to use the information, or we need to retain the information in order to comply with a legal obligation.
If you exercise your rights under the California Consumer Privacy Act of 2018, we will not provide discriminatory treatment to you.
If you would like to submit a request about your data, or obtain additional information, you may do so by emailing firstname.lastname@example.org or by calling our toll free number at 1-888-704-7214.
After you submit the request, you will be asked to verify your email address and you may also be asked to provide additional information in order to verify your identity. We will attempt to verify your identity by asking for information that matches the information that we have previously collected about you. Where this is not possible, we may request that you submit additional documentation for verification. Please note that, in accordance with California law, we will not be able to satisfy your request until we have verified your identity.
You may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request, you must provide us with your written permission for the agent to make the request on your behalf, or provide us with a signed power of attorney. We will also need to verify valid government issued identification for both you and the agent.
Children Under Thirteen Years of Age
Our Services are not intended for use by children under the age of 13 and we do not knowingly collect personal information from children under 13.
How to Contact Our Privacy Team